FAQ

Shipping

When will I reseive my order? ( Handling and Shipping time)

Manufacturing of your order usually takes 3-6 weeks.
Delivery time by regular mail:
– USA: 8-20 business days;
– Europe: 7-20 business days;
– Canada: 3-6 weeks;
– United Kingdom – 7-14 business days
– Asia Pacific: 2-6 weeks
– Australia, New Zealand and Oceania: 3-8 weeks
This timeframes are provided by postal service (and my experience) but I cannot guarantee that your package will be delivered at this time. And I’m not able to know whether it will arrive faster or with delays. Please note that it may take a little bit longer before Christmas and other holydays, due to force-majeure circumstances or a natural disasters.
If you wish to expedite shipping to be sure it will be delivered on time you can choose express shipping.

Do you provide Express Shipping?

Yes, you can speed up shipping of your order by UPS parcel currier for extra charge. Your package will be delivered in 3-5 business days depending on your location.

Can I get same day delivery?

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Payment

What if I need to modify my order?

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How do I use my coupon or discount code?

To apply a Discount code or Promotion code, you simply need to enter a valid code into the “discount box” at the checkout and click “Apply”. Discount code can’t be stacked, you can only use 1 code per Order.

use my coupon If you are having trouble with getting the system to accept your code, please Contact Us.